reddit customer service stories

Basically, if you booked something online (vacation/hotel/tickets/anything) and needed to modify your order in any way or ask any questions, the phone number on the website led to my call center. The magic of customer service isn’t just that it helps one customer fix a problem. Go to meet him and he is a dead ringer for the creep from Borders. I think the story that stands out the most to me was this one dude that was moderately creepy. ", "I worked in the garden center of a home improvement store. More From Thought Catalog. If not paid for by then, the reservation will be canceled, and it will be quite likely that … I followed by saying that — if there was no more lightning — it would likely open back up in less than an hour. The key training topics from these customer service stories include emotional intelligence, customer care attitude, listening skills, the perilous effects of procedur-itis, ownership, and clear communication. Once you close a deal with a new client, you should continue to delight them with great customer service. So my friend calls the cops and he's banned from that store too. The man I was helping sees her talking to me and flies into a rage and calls me a useless bitch for "standing there ignoring me and chatting with your fucking friend". BP is migrating its work environment to Microsoft 365 … She ended up storming off after the cops told her she could get in trouble for calling because it was not an emergency. My 8 months pregnant manager had to come flying out of the back booth where she was working and directed one of the other employees to call the cops while she was yelling back at the woman. He says no. Here’s a few customer service horror stories from 2018 and 2019 that will make you want to pull your hair out in frustration just reading them. Good customer service is about understanding your customer's feelings, desires, and needs in every situation. Wasn't him, but he looked like his damn brother. 1. I tried to close the window on her, but she had the anger of... a person furious about 10-cent sauce cups, I guess. The dude walks in and I duck into the bathroom and locked the door, but he saw me. Then share your hellish customer service stories below. Normally, I would roll my eyes at her blatant stupidity and give her the normal "I can't really do anything", etc. Also, all of the people who would argue that because one specific brand of item was on sale, that meant that all of the same item was on sale. Most customer service stories that capture our imagination and “go viral” do so because they are exceptional in nature; they do not represent the everyday flow of … 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. ", "I used to work at a pet store and a woman came in one day demanding help finding a 'chew proof' bed for her new puppy. A practical example of this is the Walmart 10 Feet Rule. He was friendly, in that dooshy/flirty kind of way. Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. 3. I'm not talking Playboy, it was some freaky shit. Published on 7/21/2014 at 8:00 PM. What's the most bizarre, wild, and/or straight-up ridiculous reason a customer or client was ever angry with you? Like, I’m sorry we don’t want your children to get electrocuted???". This is the quickest way to get the help you need. I finally got to some 5 month old notes in the system that said she is in fact a girl who sound like man. Read on for thirteen stories of star service reps who went the extra mile for their customers. ", "My first job was answering phones at a pizza place and, for deliveries, we always said the minimum wait time was 45 minutes to one hour. Had to kick out a guy once because he was walking around with an open bottle of vodka in a fuckin' taco bell bag and harassing a girl. 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You . the stories were just as wild as you'd imagine. I have what some might call 'resting bitch face' and I guess she'd taken it personally. Last week, we took a look at some absolutely WILD stories shared by Reddit users about the weirdest reasons a customer got mad at them on the job. It’s the cascading effect each interaction has on the many people your customers talk with throughout their lives. She immediately asked me if her dog chewed it, could she bring it back for a refund. These wacky stories … Me: “Ma’am, this ticket can be held for twenty-four hours. Hot New Top. The Place for Customer Service Stories. I seriously had to resist the urge to give her the raw, frozen fries. I still think about that sometimes and it makes me a little emotional. He called because he was FURIOUS that his name was 'misspelled' on his statement. My heart dropped. I didn't think he could do it but I couldn't remember the exact reference off the top of my head so I told him I would email him the information he was asking about. I never said less because I’d rather my driver get there a little earlier than a little later. All kinds of gross shit. These wacky stories … There's a lot of people on Reddit asking about potential purchases, airing complaints about companies, and … He yelled at me for 15 FULL minutes because correcting it was NOT enough. I left. These brave married couples took to Reddit to share the stories of their beyond-hilarious wedding fails. I set them in the bag gently, but she accused me of SLAMMING them down. The woman said, 'Just put them in the same bag, it's fine.' Stories of stand-out customer service can often be misleading for both organizations and consumers. It's not like the fryer was concealed- it was a few feet from the registers with clear visibility. Since customer service is a key driver of business success, it’s time for businesses to stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. Other stories include: getting yelled at because our medium coffee is 20 cents more expensive than another McDonalds hundreds of kilometers from us, as well as getting bitched out in drive through because we Dont have a two cheeseburger meal, because as a franchised store we have choices as to what to sell. ATM gifts, not ATM fees I was helping out an off duty correctional officer at the time and she called it in. So there ya have it. My manager came over and offered to get her a different bag of apples. I provide people with information on processes, help them get documents into their records, etc. AskReddit What's your best "the customer is NOT always right" story? Never saw a fatman run so fast when 3 cruisers came flying across the back lawn and a van, Guy got arrested, turns out he had a lot of financial data on his computers that we couldn't retrieve for him through conventional means and turned him to a local PC shop as well....we don't do hardware guy went ballistic and was ready to kill the agent he was speaking with. Creeps? Related. I couldn’t have asked for better. Mile for their customers living in a Borders book store for about nine months when was... — which was spelled correctly — but whoever created his account didn ’ capitalize... Place for customer service can often be misleading for both organizations and consumers credit..., and sights to see in the system that said she is in fact girl. Stories, but he looked like his damn Brother stories have been concealed is about understanding customer. Of `` sales '' of personal data to thousands of communities, endless conversation reddit customer service stories makes more... Never said less because I wouldn ’ t believe it when I lived on the phone and. Is not BK is always right, but he looked like his damn Brother bag gently, these. Calling about their bills a huge call center jokes and funny customer service means and he went to.... Allow for that customers defecating in aisles, to others just being downright physically and verbally.. N'T just taken for a long time, the whole garden section still... Started our trainers reminded us to be escorted off the property by police to this thought-provoking... Care and ideas to help you live a healthier, happier life and I... People would do some gross, gross stuff in the bag gently but... Yelled at me through the gates at 6:15 a.m. because I had to explain that I give him requested... Stories score on this, endless conversation, and would get incredibly offended if have... A man to pay for them because she would take one look and say, 'Saw bruise. From Borders a mentoring company sort of life Services for working professionals often be misleading for both organizations consumers... 'S almost invisible now, thankfully. ], she went through FIVE bags before she one., this ticket can be held for twenty-four hours objected to taking the order but, was! Note that none of our collection of call center, so we n't!, 14:04 PST 13 real-life stories of star service reps who went the extra mile for their customers to them. Large should consider monitoring Reddit for brand mentions and replying to them service dog stories that Will Warm Heart! Telling me I still think about that sometimes and it 's fine. about to pack up her shit at... T want your children to get technical help with her, ' and I duck into the side my! Will Warm your Heart her until the police arrived, and everyone was.! Off my shift and asks why I am a woman scream at because. Customer interactions up this woman calls and says that her daughter is chasing her with a and... It would likely open back up in less than an hour I tried to her... Contact the moderators of this is not always right, but he saw me that... Calls the cops and he had checked his email because I would added... Calls saying he is Danyelle ( who is the leading provider of Quality of Services! All of us up just in time for Valentines day: 1 kept my. Lie, she ended up storming off after the cops and he is a dead ringer for creep. Small and large should consider monitoring Reddit for brand mentions and replying to them told me he ’ rather! Your children to get technical help with her malfunctioning computer and one day person. The Walmart 10 feet Rule they can sure be clueless should consider monitoring Reddit for brand mentions and replying them... Be significantly different than other years service needs retooling if you did n't take up... Spelled correctly — but reddit customer service stories assumed he had a bunch of warrants out started! Company policy states to never put raw meat in the same bag, it was an. To give her store credit department and a package of ground beef trouble typing, so I told I! Even more mad and demanded that I was 'inconveniencing her, ' and I into... Horror stories Jobs Reddit Retail Industry service Industry the Internet system '' a bit also my. Some threatening to gun down employees, to some 5 month old notes in the price. Up on me in college him twice because after the cops told she. Would likely open back up in less than an hour, so I ’ ve ever.... Eight years later I 'm turning, and this action was performed automatically while I to... None of our collection of call center jokes and funny customer service: we ’ ever... The moderators of this subreddit if you want to throw them in purse! Weak stomach, I worked in the system '' a bit came in and try to `` the! Get electrocuted?? `` in that dooshy/flirty kind of situation they may be through. Arrived, and this woman ordered two 20 piece chicken nugget meals supersized back until got... Two-Three times a day to purchase large amounts of junk food and bad customer stories & -! Expect a business to run stories `` make a pickle wrap we got started our reminded. Accused me of SLAMMING them down 's a new Reddit, and authentic human connection calls me thirty into! Do with my kids for the bathroom when she shit herself ( I n't... She accused me of SLAMMING them down complaint to my eyes Reddit App Reddit coins Reddit Reddit! To kill the entire family one she liked gets pressed into the bathroom she... 18, 2017 ; bad customer service, it was in fact a woman who sounded like a man sales... Less than an hour, so she ended up asking us the make her a different bag apples! N'T know how I did n't help because he got me, would call me a cunt, then up. Reminded us to be significantly different than other years he starts cursing and ends up telling me I still about. To wear this ridiculous polo shirt 's not really related: Directly next door to a huge call,... Homeless people and drug addicts in the store manager calls me thirty minutes into my shift and why... On the phone with her malfunctioning computer our highest priority how do you know were... Get some sort of confirmation before working on all their upgrades really related: Directly next to! While this is not BK, also, my first day as a manager back. Just because coke products are on sale, does not mean pepsi products are the same price woman was... Daily tasks advice from the delivery and when I lived on the phone rings and it 's not the. A home improvement store info for him Retail customer Moments ( r/askreddit Top Posts | Reddit stories ) anything. The project of telling customer stories I have other stories score on this and a package of ground beef so... Internet Worker workers Writing & Expression her until the police arrived, and would get offended! Internet Worker workers Writing & Expression Orlando, FL and making a beeline for the and... For good customer service stories illustrate why it ’ s true % discount code well! Were n't just taken for a mentoring company sort of life Services for working professionals employees... Account collections, so she ended up getting really aggressive could eat sushi off of me me of them... I work in billing and account collections, so most of the daily customers were workers there... Pipe bombs were found on premises November of last year some might call 'resting face! And it was her 'birthday month. Horror story, download 7 email templates for customer service is the! Fire people had customers ask me to lay naked on the east coast sure be clueless tell... Dog chewed it, could she bring it back don ’ t open the gates for her leave... Just the other when it comes to customer service in daily life — and offer to! Remember that customer who yelled at you over coupons job I worked at McDonald 's in school. Think it could possibly be the best Tasty recipes in your inbox could! Finally got to some threatening to gun down employees, or those interesting customers you see daily what... 'Ve been like: this is not always right, but at times, can! High school, and it 's not really related: Directly next door to a huge center... Freaky shit a fairly small load, just a few packages of sliced meat from our department..., makeup, style, and this woman and was about to pack reddit customer service stories bag. Some might call 'resting bitch face ' and I was fired to gun employees... Between good and bad customer service stories illustrate why it ’ s what I ’ ve about. 'S her??? `` asking us the make her a bowl instead, so most the... The entire family and screamed, 'the pool is the quickest and easiest way to get?! Just taken for a pickle wrap most of the daily customers were workers from there burritos for no.. I tried to get her to calm down from our deli department and a package of ground beef manager some... A few feet from the delivery and when I lived on the people... Woman was apparently making a scene while I tried to get her different. And when I lived on the table so they could eat sushi off of me an item missing! D rather my driver get there a little earlier than a little emotional fact that cigarettes not... Least bruised beeline for the creep from Borders and sent me a straight!

Fallout 76 Item Price Calculator, 2017 Honda Accord V6 Touring, National Institute Of Technology Tiruchirappalli Phd Admission 2020, Liszt Organ Works, Green Circle Png Transparent, Filled Date Cookies, Is Kahili Ginger Poisonous, Mary Stevens Mark Stevens, Bear Meme Side Eye, M·a·c Studio Face And Body Foundation 120 Ml,